Service Contracts

For over 50 years, Wigen has provided world-class service. We continue to deliver exceptional products backed by a strong sense of responsibility with a commitment to long-term customer satisfaction. Furthermore, to enhance the value of your partnership with Wigen, subscribe to one of our Advantage Service Assurance Programs (ASAP), which ensures your systems receive expert, regularly scheduled service.

FIELD SERVICE NETWORK

We’re ready to support your Wigen equipment with our network of factory-trained Service Professionals. Sometimes, we support systems from other manufacturers as well. Whether you need routine repairs or full-service preventive maintenance, our responsive service team is equipped to meet your business needs. We tailor every service program to align with your operational requirements.

ADVANTAGE SERVICE ASSURANCE PROGRAMS

Full Service – Choose from annual (1), semi-annual (2), or quarterly (4) preventive maintenance visits. This includes all labor, parts and travel to ensure that your equipment is running at its optimum performance. In addition, you will receive priority scheduling and technical support.

Basic Service – Choose from annual (1), semi-annual (2), or quarterly (4) preventive maintenance visits. This included a controls calibration in the preventive maintenance visit. In addition, you will receive discounted rates off the standard labor rate, priority scheduling and technical support.

Block Hours – This option delivers the flexibility of providing universal coverage available in 20-hour blocks. The block hours are used for travel time and service and don’t include airfare or rental car expenses. In addition, you will receive discounted rates for parts, priority scheduling and technical support.